All orders are processed during normal office hours (Monday - Friday excludes Public Holidays).
Once you have placed and paid for your order, we will ship your item(s) out within 2 days. If you don't receive your order after 7 days (14 days for international destination), please email us at firstname.lastname@example.org. Please fill in the right email address in order for us to send shipping info to you for tracking.
Singapore, Malaysia, and Brunei – Order that is below $30 will be charged a fee of $3.00. Free delivery for orders above $30. All orders are will be sent out by courier (Singapore) and by registered post for Malaysia and Brunei.
Asia – China, Korea, Hong Kong, Indonesia, Philippines, Sri Lanka, Taiwan, Thailand, and Vietnam. Flat rate of $5 per item.
Japan, Australia, New Zealand, USA, Canada and Major Europe cities: Flat rate of $10 per item.
All international orders are ship via Singpost Registered Airmail with tracker number. International customers are responsible for all customs taxes or duties imposed by the destination authority. Rate quoted in Singapore Dollars.
Collections Points for Singapore only
Order that is below $30 will be charged a fee of $3.00. Order above $30.00 is entitled to free delivery to your preferred collection point. All Blu collections points are operated 24 hours and you will receive SMS notification of the password. Collection from our store is from 11 am to 9 pm.
Thanks and Happy Shopping at Moonriver Singapore